Samsung Scan Assistant questions & answers

If the scanner device is not responding, you can try the following steps:

1. Check if the scanner is properly connected to the computer.
2. Ensure that the scanner is powered on.
3. Restart both the scanner and the computer.
4. Update the scanner driver software.
5. Try using a different USB port or cable.
6. If the issue persists, consult the user manual or contact Samsung support for further assistance.